Business email at your own domain
I set up email addresses at your own domain, like info@yourbusiness.com, for businesses in Kashmir and around the world. You choose a full mailbox or simple forwarding to the inbox you already use, and I add the records that keep your messages out of spam folders.
Why an address at your own domain
It looks like a business, and it stays with the business.
A customer comparing three businesses will notice that one replies from an address at its own website and the others from free webmail. The first looks established, and its address matches the site the customer has just been reading. It also stays with the business: if the person who handled your email leaves, the address and its history stay behind.
It matters most when the customer has never met you. A guest booking a hotel from another country, a parent writing to a school's admissions office or a buyer placing a first order with a supplier sees an address like admissions@yourschool.com and knows which organisation they are dealing with. A free webmail address gives them nothing to check.
A mailbox or forwarding
Two ways to have email at your domain. Which one fits depends on how you work.
A full mailbox
A separate inbox with its own app and storage, from a provider such as Zoho Mail or Google Workspace. You send and receive as name@yourbusiness on your phone and computer, and each person on your staff can have their own login. It suits a business where more than one person answers enquiries.
Forwarding
Mail sent to your business address lands in the Gmail or other inbox you already use, through a service such as Cloudflare Email Routing. It is quick to set up, but it only handles incoming mail, so replying from the business address needs a sending service as well.
Either way, you sign up with the provider in your own name and the account stays yours. I set it up, connect it to your domain and show you how to use it.
Still replying from a free webmail address?
Tell me your domain and who needs an address. I'll suggest a mailbox or forwarding and give you the price before I set anything up.
SPF, DKIM and DMARC in plain words
Records in your domain's DNS that prove your mail really comes from you.
SPF
A list of the servers allowed to send mail for your domain. Mail from a server that isn't on the list looks like a forgery to the receiving side.
DKIM
A signature added to every message you send, checked against a key published in your DNS. It shows the mail came from your domain and wasn't changed on the way.
DMARC
Your instruction for mail that fails those checks: deliver it anyway, send it to spam or refuse it. It can also send you reports on who is sending mail in your name.
Gmail, Outlook and the other big providers check these records on the mail they receive. A domain without them is easy to fake, and its genuine mail is more likely to land in spam. For a hotel that can mean a booking confirmation the guest never sees, and for a shop an invoice that sits unread. I add all three using your provider's values, then send real test messages and read the headers to confirm each one passes. There is a longer explanation in my guide to SPF, DKIM and DMARC.
How I set it up
Your website keeps running while the email side is changed.
Pick the service
A mailbox or forwarding, based on who needs an address and whether they reply from it.
Add the records
MX records so mail arrives, plus SPF, DKIM and DMARC, added in your DNS without touching the website records.
Test both ways
Messages sent to and from the new address, checked for the inbox and for passing SPF, DKIM and DMARC.
Connect your devices
The address added to your phone and computer, and your website's contact form pointed at it.
Building a new site at the same time? Email fits naturally into a website project, and the domain it runs on is covered on my hosting and domains page.
Questions about business email
Can I keep using Gmail with a business address?
Yes. With forwarding, mail sent to your business address arrives in the Gmail inbox you already use. Replying from the business address takes an extra step, setting Gmail up to send through a mail service, and I can do that for you.
Zoho Mail or Google Workspace?
Both work well for a small business. The choice usually comes down to which apps you already use and how many mailboxes you need, and I'll go through the options with you. Neither one gets your mail delivered better on its own, because that depends on your SPF, DKIM and DMARC records.
Why are my emails going to spam?
The usual reasons are missing or wrong SPF, DKIM or DMARC records, or mail sent from a server your domain doesn't list, such as a website contact form. I check your DNS and the headers of a message that landed in spam to find which it is.
Will I lose my old emails if I switch?
Not if the move is planned. Mailbox providers can usually import mail from your old account, and the MX records change only once the new mailbox is ready, so mail keeps arriving during the switch.
Want email at your own domain?
Send me your domain and the addresses you need, such as info, bookings or your own name. I'll set them up and check your mail reaches the inbox.